/blog/tags/on-callBlog

Posts tagged on-call.

  1. · 5 min

    The hour nobody budgets for: what a data incident really costs

    A failed job costs more than the rerun. Most of the bill is the time one engineer spends finding out what happened, and the people who wait while they do.

    What failed
    The revenue number on the morning dashboard looks low.
    Wrong for
    1 h 50 min
    Outcome
    Fixed at 10:40